Specialized Custom Order

If you like what you see but have another creation in mind, contact us at nalohaandco@gmail.com so we can get started on a new project.

Here is how the special custom order process works:

Step 1: Shoot us an email at nalohaandco@gmail.com inquiring about a custom order. Please include details in the email about what you're looking for and when you may need a finished product by. If you have any questions about what we can do, here's the time to ask!

Step 2: Once we have a general idea, we will send you a Google Form asking you the finer details. This is necessary to better help guide us into designing something for you. This form may take about 15-25 minutes to complete.

Step 3: After receiving the Google Form, we may have a couple more questions for you and will contact you via the email you have given us. When we have all of the information, we will get busy drawing up some designs!

Step 4: We will then email you with 2-3 different product designs (depending on what was discussed earlier) and have you review them and give us feedback. We are willing to work with you and fine-tune details of the design to better present your vision.

Step 5: Once a design is chosen, we can start creating! If materials need to be ordered, now would be time. If we already have materials, we can get started on making your customized piece!

Step 6: We will keep you updated on the progress of your piece periodically and give you a heads-up when your order is close to being shipped out. Once shipped out, you will receive a tracking number.

Step 7: You receive your order and I hope you are then in ♥ l o v e ♥ with your unique and specially handmade piece. Mahalo nui loa for allowing me to serve you!