Do you actually use REAL flowers?

Always! The flowers used in each piece has sprouted from the earth, plucked at it's peak, and pressed to preserve it's natural beauty.

Can I customize my order?

Yes! Some of our products come with a customizable metal stamping blank/charm that you can add on to your piece of jewelry. These descriptions will be in the details part of the listing.

If you would like something you don't see listed, we are more than happy to create with you! To get started, please email us at nalohaandco@gmail.com and we can help guide you through the process. Depending on the customization, pieces may take anywhere from 2-4 weeks to be finished and shipped out. Please take this into consideration when creating a customized order.


Do invoices or receipts come with the package?

Invoices are not physically printed and included in the package because they are available electronically after a purchase.

What is your TAT (turn around time)?

For items that are 'Ready to Ship' (description does not say 'Made to Order'), we ship them out 5-7 days after it is ordered.

For items that are 'Made to Order', please allow 1-2 weeks to be shipped out after the order date.

For 'Customized Orders' (orders that have a listing and a drop down menu for customization), please allow 1-2 weeks to be shipped out after the order date.

For 'Specialized Custom Orders' (orders that are NOT listed but have been created through direct contact with the owner), please allow 2-4 weeks for order to be shipped out from the order date.